Starter Support
For organizations that need a focused block of professional support hours each week.
$450 / month
- Up to 10 support hours
- Email and basic phone support
- Scheduling and data entry tasks
- Weekly activity summary
Pricing
Clear support options with scalable coverage.
Start with the level of coverage you need now. Plans can be adjusted as your call volume, chat and email activity, calendar needs, lead flow, administrative workload, and back-office operations grow.
Growth Desk
For active teams that need regular customer care, scheduling, and lead follow-up coverage.
$950 / month
- Up to 25 support hours
- Virtual receptionist workflows
- Appointment scheduling and reminders
- Lead management and CRM updates
- Priority response windows
Operations Partner
For organizations that need deeper support coverage, staffing coordination, and process ownership.
Custom
- Dedicated monthly support block
- Medical office administration options
- Multi-channel customer service
- Custom reporting and SOP support
- Monthly operations review
Not sure which plan fits?
Most clients start with a consultation so ADW Global Solutions can understand support volume, customer expectations, operational workflows, and the systems already in place.